Refund policy
We offer a 7-day return policy, meaning you have 7 days from the date of receiving your item to request a return.
Eligibility for Return:
To be eligible for a return, your item must meet the following conditions:
-
The item must be in the same condition as when you received it: unworn, unused, with tags attached, and in its original packaging.
-
You must have the receipt or proof of purchase.
How to Start a Return:
To initiate a return, please contact us at fabrisun.info@gmail.com.
-
Returns should be sent to the following address:
[INSERT RETURN ADDRESS]
Once your return is approved, we will send you a return shipping label along with instructions on how and where to send your package. Please note that items sent back to us without prior return approval will not be accepted.
If you have any questions regarding returns, feel free to contact us at fabrisun.info@gmail.com.
Damaged or Incorrect Items
Please inspect your order as soon as you receive it. If you find that your item is damaged, defective, or you received the wrong item, contact us immediately so we can resolve the issue and ensure your satisfaction.
Exceptions / Non-Returnable Items
Certain items cannot be returned, including:
-
Perishable goods (food, flowers, plants)
-
Custom products (special orders, personalized items)
-
Personal care goods (beauty products)
-
Hazardous materials, flammable liquids, or gases
If you're unsure whether your item can be returned, please contact us before requesting a return.
Please note: Sale items and gift cards are also non-returnable.
Exchanges
The fastest way to get the item you want is to return the item you have, and once the return is accepted, you can place a new order for the new item.
Refund Policy
Currently, refunds are not available for returns. For any refund-related questions, please reach out to us at fabrisun.info@gmail.com.